Happy Tails Portland FAQs

General Questions

What services do you offer at Happy Tails Portland? We offer a variety of services including dog and cat boarding, dog daycare, grooming, training, swimming, and pet sitting. Additionally, we provide expanded pool time, private pool access, and therapy options.

How do I book a service? For reservations and more information, visit our Reservations Page or call us at (207) 797-2488.


What is included in the boarding package? Our boarding package includes spacious accommodations, regular exercise, feeding, and personalized attention. We also offer additional services such as brain games and expanded pool time.

What are the rates for boarding? Rates vary depending on the type of accommodation and the length of stay. Please refer to our Boarding page for detailed pricing.

Can I bring my pet’s favorite toys and bedding? Yes, we encourage you to bring any items that will make your pet feel more comfortable during their stay.


What activities are included in dog daycare? Our daycare program includes supervised playtime, socialization with other dogs, and various activities to keep your pet engaged and happy.

What are the daycare hours? Daycare is available from 7 AM to 7 PM, Monday through Saturday.

How do you ensure the safety of the dogs in daycare? We have trained staff supervising all play areas and maintain a low dog-to-handler ratio to ensure safety.


What grooming services do you offer? We offer a full range of grooming services including baths, haircuts, nail trimming, and ear cleaning.

How do I schedule a grooming appointment? Grooming appointments can be scheduled through our website or by calling our front desk.


What types of training do you offer? We offer basic obedience training, advanced training, and specialized programs for puppies and older dogs.

Can I attend the training sessions with my dog? Yes, we encourage owners to participate in the training sessions to ensure consistency and reinforce learning at home.


What are the benefits of the swimming program? Swimming is great for exercise, rehabilitation, and fun! Our 25,000-gallon saltwater pool is perfect for dogs to cool off and enjoy a safe, supervised swim.

How do I book a swimming session for my dog? Swimming sessions can be booked through our website or by contacting us directly.

Pet Sitting and Daily Walks

Do you offer in-home pet sitting services? Yes, we provide in-home pet sitting services where our trained staff will visit your home to care for your pet.

What are the rates for pet sitting? Rates for pet sitting vary based on the duration and frequency of visits. Please contact us for a customized quote.

Special Offers

Do you have any special offers or packages? Yes, we offer various packages and discounts including loyalty discounts, boarding packages with free upgrades, and seasonal promotions. Check our Promotions page for the latest offers.

How can I stay updated on new services and promotions? Subscribe to our newsletter and follow us on social media to stay informed about our latest services and promotions.


How can I contact Happy Tails Portland? You can reach us by phone, email, or through our website’s contact form. Visit our Contact page for more details.

Where are you located? We are located at 119 Bishop St., Portland, Me, 04103, Portland. You can find directions and a map on our Contact page.